The Dispatch Portal is a view of all scheduled:
- Service Tickets
- Project Tickets
- Activities
- Appointments
Schedule views can be:
- Daily
- Weekly
- Rolling weekly
- Monthly
- 90 Days
Scheduled items can be firm or tentative. This is based on the status of the item, which is defined in the setup tables. Tentative time allows users to set aside time on their schedule but allows other users who view the Dispatch Portal to know that the resource has not been committed to the scheduled time.